Breach Communication & Crisis Management — The Crisis Loop

A hands-on mid-level course that manages the human, legal, and communication side of a major security incident. Work the crisis loop - eight stages: Prepare, Activate, Assess, Legal, Notify, Communicate, Support, and Learn - coordinating stakeholders and telling the truth well under pressure. Honest and stakeholder-focused. Four hands-on activities in every lesson.

What you'll learn

• Prepare a crisis plan, roles, and communication templates.
• Assess a breach and meet legal and regulatory notification duties.
• Communicate honestly with customers, staff, and the public.
• Support affected people and run an honest post-crisis review.

Sign in to enrol — you can pay by bKash or Nagad, or apply a promo code.