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Collecting less at Ardleigh Veterinary Group: the new-client form with nineteen questions, of which staff can explain eleven — date of birth, occupation and how did you hear about us all fail the blank test; a desk spike of dated slips added by six people over thirteen years and never taken off; the blank test itself — if this came back empty, what would we do differently? usually nothing; and the arithmetic: nine hundred new clients a year times nineteen questions is seventeen thousand answers, and one field ends up in eleven places.
CY-BEGINNER-050Beginner · Privacy Engineering

Nineteen Questions — Collecting Less Of Other People's Information

The one protection that is complete, permanent and free: not having it. Why forms only ever grow, what the field nobody can explain is doing there, and the four words that empty most of them.

11 hours8 chapters32 lessons225 activities8 labs

What you'll learn

  • Read your own form whole, count what it asks, and say what a thing you never collected cannot do to you.
  • Do the archaeology on every field, and apply the four-word test out loud with the people who use the records.
  • Ask the surviving questions better — optional, banded, narrowed, and at the point of need.
  • Take a field off safely, and keep the form small with one habit at the moment of adding.

Price:৳5,000
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