CY-PRO-012Pro Level · Security Awareness
Security Culture Metrics That Matter
A forty-hour Pro-level security-culture measurement simulation run on a live security culture command board, where you are Head of Security Culture at a banking and insurance group whose awareness programme reports 98% training completion while human-factor incidents have risen 40%; the auditor calls the metrics vanity metrics, the CFO wants to cut the £3.4M budget to £1.2M, and you rebuild measurement around behaviour and outcomes — ethically, in aggregate, without shaming anyone — price what it is worth and defend it to the Board as one decision.
40 hours12 chapters60 lessons433 activities12 labs
What you'll learn
- Replace output and vanity metrics with specified, aggregate measures of behaviour, climate and outcome, with baselines and targets fixed before results are known.
- Measure reporting, simulations and psychological safety ethically — with notice, consent where required, confidentiality by design and no individual ranking or shaming.
- Link behaviour to human-factor loss using reliable labels, exposure normalisation, comparison groups and attribution ranges, and target interventions by segment and lever.
- Report a headline with its companions and residuals to a Board and a regulator, price options at the margin, and win a resolution that adopts, names, funds, monitors, accepts and reviews.
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