Brightmoor Leisure Trust's visitor figures drawn as a catchment: four sources — door counters, the till system, the membership database and a hand-typed clipboard count — flow through two confluences, where the meaning of a visit and a hand-typed step change the water, into one channel and a reservoir report of about 413,000 visits. Beside it, three careful numbers for the same thing — 412,000 in the annual return, 389,000 in the marketing report and 431,000 on the operations dashboard — settled by a written definition, a named owner and rounding to what you actually know.

CY-BEGINNER-033Beginner · Data Governance

Whose Number Is Right? — Looking After the Information You Work With

Two departments, two figures, and nobody wrong — what a word actually means, where a number came from, whether it's good enough for what you're doing with it, who owns it, what it was collected for, and how long you keep it.

11 hours8 chapters32 lessons225 activities8 labs

What you'll learn

Settle a disagreement about figures by finding what each is counting, name which of the three causes is at work, and state what the disagreement actually costs.
Write a definition with its awkward edges decided, say plainly when one changes, and trace a figure backwards to its source through the hand-typed steps and stale extracts.
Assess quality with four questions judged against a specific use, avoid false precision, and name an owner who could actually decide today.
Ask what data was collected for before reusing it, stop reports nobody reads, make retention a decision with a reason, and keep a register small enough to stay true.

Price:৳5,000