Whose Number Is Right? — Looking After the Information You Work With

Two departments, two figures, and nobody wrong — what a word actually means, where a number came from, whether it's good enough for what you're doing with it, who owns it, what it was collected for, and how long you keep it.

What you'll learn

• Settle a disagreement about figures by finding what each is counting, name which of the three causes is at work, and state what the disagreement actually costs.
• Write a definition with its awkward edges decided, say plainly when one changes, and trace a figure backwards to its source through the hand-typed steps and stale extracts.
• Assess quality with four questions judged against a specific use, avoid false precision, and name an owner who could actually decide today.
• Ask what data was collected for before reusing it, stop reports nobody reads, make retention a decision with a reason, and keep a register small enough to stay true.

Sign in to enrol — you can pay by bKash or Nagad, or apply a promo code.