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Marchfield College's Decision Steps: eight stacked steps climbing to the right, each a stage in the life of a decision — what governance is, whose decision is it, writing it down, what policies are for, asking to differ, who answers for it, checking it happens and governance you feel — beside Kwame's three-column list of what he may decide, must ask about, or is not his. On the right, the places decisions did not stick: a petty-cash dispute with nothing written, a fourteen-page policy nobody read, three fire doors propped open for two years, and twelve leavers checked with one still holding building access eight months on; closed by the rule that nobody has ever been in trouble for asking.
CY-BEGINNER-024Beginner · Governance

Who Decides? — Governance in Plain Words

A forbidding word for a simple thing: who is allowed to decide what, and how decisions stick. Authority, records, policies, exceptions, accountability, and checking — for the people who meet all of it at a desk.

11 hours8 chapters32 lessons225 activities8 labs

What you'll learn

  • Define governance plainly, recognise it in situations that never use the word, and separate it from management — deciding who may decide, versus running the work.
  • Trace where authority comes from, find your own edge honestly, escalate with a decision rather than a problem, and at the boundary ask and record that you asked.
  • Record decisions in four lines for the people who weren't there, read a policy by interrogating it, and request exceptions properly — recognising the silent workaround as the real problem.
  • Distinguish responsible from accountable, name owners who have the authority to act, understand the say-do gap, and check proportionately: a few things, a few cases, once a year, by someone else.

Price:৳5,000
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