GRC Issue Tracking Program Optimisation — The Issue Board

Engineer the issue management system itself: one definition, one record, one severity scale, owned workflow, guarded automation, evidence-based closure and one overdue number the audit committee can trust.

What you'll learn

• Define an issue population and an intake standard that normalises every assurance source into one governed record
• Build one severity scale, a risk-based prioritisation model and aggregation rules that surface causes without losing instances
• Operate ownership, escalation, automation and closure discipline that produce remediation you can evidence to an auditor
• Produce one signed, reconcilable overdue number plus the flow and root-cause analytics that convert records into board decisions

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