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Keeping Fenmoor Pharmacy Group's services running: a cooling and power failure stopped prescription dispensing in all 1,900 stores for 31 hours against an 8-hour impact tolerance, and only 4 of 12 important services had ever been tested; the manual dispensing kit is now proven in 1,672 stores against 342 in October; and the continuity strategy board sets each of the twelve services' impact tolerance against the recovery it has actually demonstrated, with dispensing now recovering in 6 hours and 11 of 12 services evidenced inside tolerance, the central dispensing hub at 30 hours against 24 named as a residual.
CY-PRO-078Pro Level · Business Continuity

Business Continuity Strategy and Impact Tolerances

Defend a continuity strategy that keeps critical services running through any disruption.

40 hours12 chapters60 lessons433 activities12 labs

What you'll learn

  • Define important business services by customer outcome, set impact tolerances from harm evidence and build a business impact analysis from records.
  • Map dependencies and single points of failure, choose continuity strategies per service and make workarounds viable through rehearsal.
  • Recover technology within tolerance — including from a loss of data integrity — assure suppliers with evidence and exercise severe but plausible scenarios honestly.
  • Govern and self-assess with candour, price the strategy at the margin, name residual risks against appetite and win a Board resolution everyone can be held to.

Price:৳15,000
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