Using a language model at Ashvale Building Society, drawn as an exchange of speech bubbles: Sana asks for Ashvale's complaints procedure and gets a detailed, plausible and entirely invented one; asking whether it is sure just produces a confident yes, so she checks the specifics and treats it as a first draft. Beside it, the four kinds of thing to keep out — personal details, anything confidential, passwords and access, and anything you couldn't defend sending — with the stranger test; and the four rules: it's guessing, there's no signal when it's wrong, what you type may leave, and check it before you use it.

CY-BEGINNER-034Beginner · LLM Security

Talking to the Machine — Using Language Models at Work

What a language model actually is, what it doesn't know and can't tell you it doesn't know, why it sounds equally sure when it's wrong, what happens to what you type — and how to use one at work without giving the work away.

11 hours8 chapters32 lessons225 activities8 labs

What you'll learn

Explain in one sentence what a language model is, why it isn't a database or a search engine, and why the borrowed vocabulary of knowing and thinking misleads.
Name the four blind spots — after its training, your organisation, thin coverage, and which parts of its own answer are shaky — and stop reading fluency as reliability.
Say what happens to what you type, ask the three questions of any service, and apply the four categories and the stranger test to what goes in.
Check an answer without subject expertise, use it where it's genuinely good as a first draft rather than a final answer, and agree a position with your team.

Price:৳5,000