Teo, the new office manager at Hartwell Lettings, putting privacy in order: before, people's information was scattered — tenant ID copies in a drawer, references in old email threads, bank details in an old spreadsheet and landlord numbers on sticky notes — kept by careful people but no system; in the middle, the privacy file holds eight folders — needs a system, what you hold, why you hold it, who's responsible, the rules, helpers, requests and keep it up — with What you hold pulled forward; and on the right, a tenant's request to see their information is routed to the privacy lead and answered properly, helpers such as cloud, IT support and shredding firms are chosen and checked, and privacy runs on a system, not luck.

CY-BEGINNER-014Beginner · PIMS - ISO/IEC 27701

Privacy Management — Looking After People's Information, Properly

A gentle, plain-language guide to how a workplace looks after people's personal information as an organised system, not by luck — know what you hold and why, name an owner, live the rules, mind the helpers, answer people properly, and keep it all alive — the friendly beginner's version of a privacy management system (PIMS).

11 hours8 chapters32 lessons225 activities8 labs

What you'll learn

Understand why good intentions aren't enough and what a privacy management system really is — organised common sense, proportionate to the workplace — and build the living inventory of what's held, about whom, and where.
Write honest purposes for every holding, let go of what has none, keep use within purpose, and let purposes set the retention clocks — with a named privacy lead owning the system while everyone follows, flags, and routes.
Turn unwritten habits into one page of lived rules, manage the helper companies with retained responsibility and the doorway care, and recognize and answer people's rights requests properly — verified, honest, complete, and on time.
Keep the system alive and demonstrable — the slim folder of by-product records, the standing review, honest incident handling — and carry the whole course as four moves: know, own, mind the doors, keep alive.

Price:৳5,000