Answering a customer's audit at Kestrel Relay, a processor for 1,200 business customers: Carrowmore Insurance Group's audit report CIG-TPA-2026-117 raised three major findings — a sub-processor added without notice, deletion at contract end evidenced by only 69 certificates for 236 exits, and a breach notified after 216.6 hours against a 48-hour term — now closed with every sub-processor disclosed, 224 of 236 exits certified and notification drilled at 9.8 hours; the processor obligations board shows nine obligations, from documented instructions to audit support, rising from November to April on twenty-segment gauges, with £170.9 million of £184.0 million ARR held by customers whose audits passed, before the Board on 21 April 2027.

CY-PRO-018Pro Level · PIMS - ISO/IEC 27701

Data Processor Contract Obligations

A forty-hour Pro-level processor-assurance simulation run on a live processor obligations command board, where you are Head of Privacy Assurance at a B2B SaaS provider acting as processor for 1,200 business customers; its largest customer's audit finds a sub-processor added without notice, deletion at contract end unevidenced and a breach notified to controllers after nine days — and you rebuild every obligation on evidence, win the customer back, price the programme at the margin and defend it to the Board five days before the certification audit.

40 hours12 chapters60 lessons433 activities12 labs

What you'll learn

Replace claimed processor compliance with evidence: roles on facts, instructions traced, sub-processors disclosed and bound, and transfers mapped and lawfully founded.
Prove the obligations customers test hardest — security, assistance, breach notification, deletion and return — with controls that operate and records an auditor can re-perform.
Run customer audits and inspections at scale, handle re-audits and regulators with candour, and prepare a certification scope that means what it says.
Price assurance at the margin, choose indicators that warn early, route residual risk to owners with matching authority and win a resolution the Board can be held to.

Price:৳15,000