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Running Northgate's 24/7 SOC as a management discipline on a looping rail of eight stations — mission, people, process, detection, automation, metrics, quality and improve — worked round and round; inside the loop, the numbers Priya manages by: critical alerts detected in 42 minutes and resolved in 210, a 54.5-hour dwell time to bring down, ATT&CK coverage of only 8% for credential access and 15% for lateral movement driving the detection backlog, a SOAR auto-close playbook whose sampled risk fell from 6.4% to 1.1% once two signals were required, and a lateral-movement case handed over cleanly to the next shift.
CY-SENIOR-003Senior Level · SOC Management

Security Operations Center Management — The SOC Management Rail

A senior-level course that runs a SOC as a high-performing function, not just an alert queue. Work the SOC management rail - eight stations: Mission, People, Process, Detection, Automation, Metrics, Quality, and Improve - staffing shifts, cutting burnout, tuning detection, and proving value with metrics that matter. Leadership-focused. Four activities in every lesson.

16 hours8 chapters32 lessons225 activities8 labs

What you'll learn

  • Define the SOC's mission, scope, and operating model.
  • Staff, schedule, and sustain analysts without burnout.
  • Drive detection quality and automation.
  • Measure and continuously improve SOC performance.
Price:৳10,000
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