SOC Operations & Alert Triage — The Triage Staircase

A hands-on mid-level course that runs the SOC workflow from alert to closed case. Climb the triage staircase - eight steps: Intake, Enrich, Validate, Scope, Prioritize, Investigate, Escalate, and Close - turning a flood of alerts into fast, consistent, well-documented decisions. Strictly defensive. Four hands-on activities in every lesson.

What you'll learn

• Intake and enrich alerts with the context triage needs.
• Validate true vs false positives and scope the impact.
• Prioritise and investigate consistently under load.
• Escalate cleanly to IR and close cases with good records.

Sign in to enrol — you can pay by bKash or Nagad, or apply a promo code.