Somebody Has Asked — The Day You Have To Produce Everything

A letter asking for everything about one matter, a deadline that started before anybody read it, and nine places nobody had ever written down. What to do first, what counts as a record, and why the search that feels thorough misses whole categories.

What you'll learn

• Work out what has actually been asked for and by when, and send a hold that works on the first day.
• Build the list of places by asking people to walk you through the work, not by listing systems.
• Recognise comments, messages, photographs and calendar entries as the records they are.
• Budget for the reading, distinguish real withholding categories from invented ones, and keep what halves the next request.

Sign in to enrol — you can pay by bKash or Nagad, or apply a promo code.